We are pleased to offer shipping services to the following destinations: Switzerland, Luxembourg, Germany, Canada, the United States, the United Kingdom, Australia, and New Zealand.
Tracking Your Order: Each order is assigned a unique tracking number, facilitating seamless tracking of your shipment from our warehouse in Spain directly to your doorstep.
Estimated Delivery Times: We strive to deliver orders within an average timeframe of 3-5 days for European destinations and 7-10 days for destinations outside Europe. Please note, delivery times may be subject to delays due to unforeseen political events, including but not limited to pandemics (e.g., COVID-19), postal strikes, and other disruptions.
30-Day Delivery Guarantee: In the rare event that your package has not arrived within 30 days of placing your order, we offer the option of reshipping your order at no additional cost or providing a full refund.
Damaged and Lost Products: Should you receive a product in damaged condition, we are committed to replacing it at our expense. We kindly request that you provide photographic evidence of the damage by emailing contact@silver-goods.com to facilitate the replacement process.